In order to facilitate the scanning of tickets at the entrance of events, there is the possibility of importing on Shotgun tickets purchased on another platform, which allows to transform a non-Shotgun ticket into a ticket scannable by Shotgun Scan.
To do this, go to Ticket Listing > Action > Import tickets.
Be careful, do not open the Excel document between transfers, because reading the document may change the QR codes and make them unreadable.
