What is cohosting?

Sometimes, organisations ally their forces to create super-duper-awesome events. Examples:

• An event is created by a Venue account, inviting a Collective or a Label
• An event is co-produced by two Collectives
• An Event has several actors involved, some of them might only need to track sales
• etc.

🤝 At Shotgun, we reflect this reality by allowing organisers to cohost events with one or several other organisers.

💻 Cohosts can access the event from their own Smartboard, using their credentials

You can give specific permissions level to each of your cohosts

Viewer cohosts have very restricted permissions:

✅ They can only access overview tab to track sales.
❌ They do not have access to any other section of the event, and are not able to edit anything.

👀 Viewer cohosts will be visible on your event page

Editor cohosts are editors you fully trust, they have (almost) complete control on your events:

✅ Access overview tab to track sales
✅ Edit event settings: update banner, description, date & time, location, visibility (hide event, publish event, launch sales...)
✅ Manage tickets & orders: create new tickets, update existing tickets (price, visibility, ticket advanced settings), refund orders, send invitations, edit guestlist, manage resellers.
✅ Promote the event: send mailing campaign to their community, manage promo code, activate Reward Program, manage tracking links

❌ They cannot: duplicate event, manage banking, cancel event, manage cohosts.

👀 Editor cohosts will be visible on your event page

How to cohost an event?

From your event settings, you can invite cohosts or edit cohosts permissions

When sending an invite to a cohost, they will receive an email. They will have to click "Accept Invitation" and will be automatically redirected to the Event Smartboard page after login.

💡Note: You can only invite cohosts who already have an organiser account on Shotgun. If it's not the case, they need to create one.

💡Note: You can switch an editor to a viewer (or the other way around) at any time, from the same screen.

FAQ

• Can i change permission?
  → Yes, at any time you can switch permission from viewer to editor, or the other way around

• Can I delete a cohost?
  → No, this requires a manual action from Shotgun team. In the meantime, you can update it to a viewer role to limit its power.

• Can cohost refuse an invite?
  → No, they can just “not accept” the invite

• How does mailing campaign works for cohosts?
  → As an organiser, you can target your own community (contacts & segments)
  → Cohosts can target their own community (contacts & segments)
  Both can see all campaigns, drafted and sent

• If a user buys a ticket for an event, will it be added to the cohost’s community?
  → Yes if the cohost is an editor, no if the cohost is a viewer

• Can cohost see the list of other cohosts, or my organiser name?
  → No, they cannot access the cohost management screen. But your organiser’s name is displayed in the invite email. Furthermore, editor cohost’s names are displayed on the event page.

• Is there a maximum number of cohosts per event?
  → No, you can add several