👤 My Account
🛠️ Event Settings
- Co-hosting an event
- How do I cancel or report an event on my Smartboard ?
- How can I access the participants list ?
- The event location isn't right, is it a technical bug?
- Why can't I find the artist on the dropdown list?
- What is the image file format for the covers?
🎟 My Ticket Office
- How can I import tickets from another ticketing platform ?
- What's an invitation?
- How do I integrate the ticketing on my website?
- How can I configure the ticket category ?
- How do I create a private event ?
- How do I create Early Bird tickets ?
💰 Banking
- Can we cancel a transfer ? I made a mistake in the amount / recipient.
- Why doesn't the amount indicated on the invoice match the transfer received ?
- Can we set up a payment in instalments ?
- Where can I find my invoices ?
- Where can I find an accounting summary of my event revenue ?
- How can I transfer money to my account ?
👯 Community & Contacts
✉️ Promotion
- How do Shotgun notifications work?
- How do I send practical information to all my event participants?
- How can I communicate the event location only to participants?
- How do I send promotional information (newsletter) to my community?
- Everything you need to know about the Reward Program
- How do I set up my organizer page?