The payout report is your go-to document that summarizes all the financial activity of your event: sales, refunds, fees... It helps you verify what you earned, what was deducted, and keep your accounting clean and compliant.
In this article
Download your event reporting
Your payout report is automatically sent by email 24 hours after your event ends. It includes a direct download link.
You can also access it anytime from your Smartboard: Banking > Balance > Click on your event > Download reporting.
💡 If a transaction occurs after the event (refund, payout, etc.), the document is automatically updated. Just download it again to get the latest version.
Understand your event reporting
The Event Reporting document is divided into three main sections :
1. Online revenue detail
A complete list of all the income and costs linked to your event:
- Ticket sales
- Shotgun & other fees
- Refunds
- Net balance after fees
2. Attendees detail
A breakdown of ticket activity for the event :
- Number of tickets issued
- Total refunded or canceled tickets
- Final number of valid tickets
This gives you a clear picture of actual attendance versus total issued tickets.
3. Banking history
This section lists all payouts and top-ups processed for your event.
