Shotgun limits the number of contacts that can be imported as subscribed to protect global deliverability and ensure GDPR compliance, with a maximum of 2,000 subscribed contacts (unsubscribed contacts don’t count toward this limit).
👉 See how to import contacts here
How to import more than 2,000 subscribed contacts?
If your subscribed contacts list exceeds 2,000 contacts, please contact our Support team with the following information:
Questions to answer
- Where does your list of additional contacts come from?
- Have all these contacts explicitly opted in to receive promotional emails or newsletters?
Required evidence (GDPR compliance)
Please provide screenshots showing:
- The total number of contacts and the total number of subscribers (e.g., Mailchimp, Sendinblue)
- Your latest campaign reports, including:
- open rate
- deliverability rate
- unsubscribe rate
✅ Our team will increase the limit after reviewing these details.
