🙋♂️ Who can view sales data:
- Office staff can see overall online and onsite sales.
- Field staff with Sell permissions can only see onsite sales registered from their own device.
With Backstage app, you can track your sales from your phone, wherever you are. This article walks you through how to keep an eye on your event's performance.
In this article
Track your onsite sales
During the event
From the Sell tab, tap the onsite sales counter at the bottom of the screen to open your onsite sales recap.
Your recap shows your onsite sales broken down by payment method.
💡 Office staff see overall onsite sales. Field staff only see sales registered from their own device.
After the event
Once your event has ended, you can view your onsite sales report in the same place.
The report includes:
- Onsite revenue: the total revenue generated through onsite sales.
- Onsite tickets sold: the total number of tickets sold onsite.
- Custom amounts: the total amount collected through custom charges registered during onsite sales.
- Payment method breakdown: how your onsite revenue was split between the available payment methods.
Track your online sales
Open the Ticketing tab to check your event's overall ticket sales and follow how sales are progressing.
To track individual sales, open the Orders tab in Backstage app to view orders in real time. Tap any order to see more details.
💡 You can get a notification on your phone for every new order and when your event sells out. To turn them on, go to Settings > Notifications in the Backstage app.
💡 Online sales are only available to office staff.
