Welcome to Shotgun! 👋 We’re excited to have you here.
Whether you’re launching your very first event or joining us with years of experience, this guide will walk you through the essentials so you can get up and running quickly and confidently.
This Getting Started overview gives you the big picture. Each section links to a detailed step-by-step guide so you can move at your own pace and explore the product as you go.
Let’s get your first event live!
In this article
Set up your workspace
Complete & share your organizer profile
Your organizer page is your public profile on Shotgun. It helps fans understand who you are, discover your events, and follow your activity.
Filling it out early sets the tone for your brand. Before you launch anything, it’s a simple way to build trust and give fans immediate context.
👉 Customize and share your Shotgun public page
Activate your payouts with Stripe
Before you can sell tickets, your account must be verified by Stripe, our secure payment provider. This ensures safe payments and allows funds to be transferred to your bank account without friction.
💡 This step is mandatory for all organizers, even when you host free events.
👉 Connect your Shotgun account to Stripe
Launch your first event
Creating your first event on Shotgun is quick, intuitive, and guided. Everything happens from your Smartboard, where you stay fully in control.
You can configure your ticketing exactly how you want: publish immediately, schedule a release, create tiers, or begin with a pre-registration phase. Start simple or go advanced you choose your pace.
Every event follows the same three steps:
👉 Create your event
👉 Publish your event
Once your event is live
Promote your event
Promotion starts long before your event goes live, and continues throughout its entire lifecycle. Shotgun gives you built-in tools to increase visibility, grow your community, and boost sales, all directly from your Smartboard.
By combining your public page, notifications, community-exclusive tickets, and newsletters, you build momentum and consistently reach more fans at the right moment.
👉 Promote your event
Track your sales performance
Once your event is live, Shotgun gives you clear, real-time insights so you always know how your sales are performing. You can track all orders, monitor key performance metrics, and understand how your sales evolve over time.
