Make your first transfer

Starting to sell tickets on Shotgun? 🎉 Once your first event wraps up (or before), you’ll want to move your funds to your bank account.

Let’s go through the basics of your banking section and how to make your first transfer.

In this article

• Prerequisite: add your bank account
• Make a transfer

Prerequisite: Add your bank account (IBAN)

Before you can make a transfer, you’ll need to connect your bank account to Shotgun.

This only takes a minute and you’ll only need to do it once.

To add your IBAN:

1. Log in to Smartboard
2. Select the drop-down menu at the top right
3. Click on Settings > Banking > Add my banking information
4. Enter your IBAN
5. Confirm with 4-digit confirmation code sent by email.

👉 Learn more about adding or modifying your bank details

Make a first transfer

To make a transfer, go to the Banking tab and select the corresponding event.

From there, you can trigger a transfer of your event’s revenue to your bank account.

💡 On Shotgun, each event has its own banking space, meaning 1 event = 1 balance. Every time you sell tickets, the related funds are collected in that specific space. It’s also where you can find:

• The total revenue from your ticket sales
• The list of past and upcoming transfers
• Your event report (also sent by email after the event ends)

There are two ways to trigger a transfer:

• Automatic transfer: by default, Shotgun automatically triggers a final transfer 24 hours after your event ends.
• Manual transfer: you can also decide to transfer the funds yourself at any time before that.

To make a manual transfer:

1. Go to Banking and select your Event
2. Click on New Transfer
3. Name your transfer and enter the amount
4. Confirm the amount and validate

💡 Transfers usually take 2–3 business days to reach your account. 👉 Learn more about transfer here