🙋‍♂️ Who can activate auto check-in:
- Office staff, including workspace owners and editors.
- Field staff with sell permissions.
- Cohost Editor
With Auto check-in, tickets sold at the door are automatically marked as scanned as soon as they are purchased.
This option helps you save time at the entrance by eliminating the need to manually scan each ticket sold at the door. Attendees are automatically counted in your attendance reports.
In this article
How to activate auto check-in
Step 1. Open Backstage app and tap the Settings icon.
Step 2. Toggle on Auto check-in.
That's it! From now on, onsite tickets sold from this device will be automatically marked as checked-in.
How auto check-in works
- Per-device setting: Auto check-in applies to the device, not the account. Once enabled, it remains active even when staff members switch accounts on the same device.
- Automatic attendance tracking: Tickets are marked as checked-in immediately after purchase, and your attendance report is updated in real time.
