This article aims to help you correctly set up your Smartboard ticketing structure.

This advice would particularly be beneficial to you:

• If you're organizing special events such as multi-day festivals
• If you're selling different types of tickets, such as accommodation or transportation

In those cases, we recommend you create one ticket category for each ticket you sell.

Example of ticket type:

• Tickets for a specific day
• Tickets for a combination of days
• Tickets for special tickets such as accommodation or transportation

If you don't do so, once your event is sold out, users joining the event waiting list will have a high chance of buying the wrong ticket.

Multi-day events

In case of multi-day events, you should create one category per day:

• One category for "Friday tickets"
• One category for "Saturday tickets"

Multi-day pass tickets

If you're selling multi-day pass tickets, you should create one category per pass combination:

• One category for "Friday + Saturday + Sunday"
• One category for "Friday + Saturday"
• One category for "Saturday + Sunday"
• One category for "Friday + Sunday"

Special tickets

If you're selling special tickets such as accommodation or transportation tickets, you should create one category per ticket type:

• One category for "Camping"
• One category for "Bus from Amsterdam"
• One category for "Bus from Paris"