The minimum price displayed on your event page helps users quickly understand how much it costs to attend your event.
In some situations, this price may not accurately reflect your ticketing strategy. This article explains how the minimum price works, and how our Support team can help adjust it when needed.
In this article
How the minimum price works?
The minimum price corresponds to the lowest-priced ticket available for your event.
- If your event is entirely free, the minimum price is displayed as Free.
- If at least one paid ticket exists, the lowest ticket price determines the minimum price shown to users.
💡 This price is calculated automatically based on the tickets available for sale. For example, if your early tickets are sold out, the regular ticket will be displayed at the minimum price.
Where is the minimum price displayed?
The minimum price of your event is visible in two main places, both on the app and on the web:
- On your event card (in the feed and search results)
- On your event page, displayed as “Now at X $”
This display helps users quickly decide whether an event fits their budget before opening the full event page.
How to change the minimum price?
In some cases, the minimum price shown may not reflect the actual entry price of your event.
When this happens, our Support team can manually adjust the minimum price in two specific situations:
- Additional tickets (shuttle, locker, add-ons) are priced far below the admission tickets
- High-priced tickets (VIP, tables) exist for an event that otherwise has free admission
How to request the change?
To request a minimum price adjustment, please contact our Support team and include the following information:
- The name and link of your event
- The reason for the requested change
- The tickets to exclude from the minimum price calculation
Once received, our team will review your request and apply the change if the conditions are met.
💡 Nothing changes automatically. The update is handled directly by our Support team.
